Refund & Cancellation

1. Cancellations

We process orders quickly to ensure prompt dispatch. If you need to cancel your order, you must email hello@adrenl.com within 24 hours of purchase or before the shipment is dispatched, whichever is earlier. Once shipped, cancellations are no longer possible.

2. Returns & exchanges

Due to the limited and exclusive nature of our drops, we only accept returns or exchanges under the following conditions:

• The item received has a clear manufacturing or printing defect.
• The item received is different from what you ordered (incorrect design, size, or color).

Please report any issues within 48 hours of delivery by emailing hello@adrenl.com with your order number, description, and photographic proof of the issue.

3. Condition of return goods

To be eligible for an approved return or exchange, the garment must:

• Be completely unworn, unwashed, and in its original pristine condition.
• Have all original tags, labels, and packaging intact.

4. Refund processing

Once your returned item is received at our facility and inspected, we will notify you of the approval or rejection of your return.

Approved refunds will be processed and automatically credited back to your original source of payment within 5 to 7 business days. Please note that banks/payment gateways may take additional time to reflect the refund in your statement.

5. Customer Support

If you have any questions regarding refunds, cancellations, or returns, please reach out to us at hello@adrenl.com.